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Privacy Policy

This policy explains what information Hunan Lilingor Ceramic Co., Ltd. collects when you contact us through this website, and how that information is used and protected.

1. Information we collect

What we collect.

We only collect information you choose to share with us for business purposes:

  • Contact details you submit through inquiry forms or email, such as your name, company name, email address, phone number and country.
  • Project details included in your brief, such as product categories, quantities, target markets and design references.
  • Standard technical data recorded by our hosting provider, such as browser type and pages visited, used only for aggregate website statistics.
2. How we use information

Purpose of processing.

Information you provide is used solely to:

  • Respond to your inquiry and prepare quotations, samples and production proposals.
  • Manage ongoing orders, logistics documentation and after-sales communication.
  • Send occasional business updates about products or capacity, where you have an existing business relationship with us. You may opt out at any time by replying to any message.

We do not sell, rent or trade your personal information to third parties. Information is shared only with service providers strictly necessary to fulfil your order, such as freight forwarders and testing laboratories, and only to the extent required.

3. Storage and retention

How long we keep it.

Inquiry and order records are retained for as long as needed to serve your account and to meet accounting, tax and trade-compliance obligations. Data is stored on access-controlled systems and is not transferred to jurisdictions with weaker protection than required by applicable law.

4. Your rights

Access, correction and deletion.

You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it when no legal obligation requires retention. To exercise these rights, contact us using the details in the footer or the Contact page. We respond to verified requests within a reasonable business timeframe.

5. Cookies and third-party links

Website technology.

This website uses only the minimum cookies necessary for it to function. External links, such as WhatsApp or email clients, are operated by their respective providers under their own privacy policies. We encourage you to review those policies before sharing information through third-party services.

6. Changes and contact

Updates to this policy.

We may update this policy to reflect changes in law or business practice. The version published on this page is the current one. Questions about privacy can be sent to vicky@lilingor.com.

Last updated: November 2026.